It continues to be busy once again at ECR as we lead up to Christmas. We recently carried out an install at the County Arts Club in Norwich.
Read on to find out more…
The system was installed with ICRTouch software and, as always, the staff were trained on the system once installation was completed.
This increasingly popular Touch Screen system has an integrated printer which is incredibly space saving. This robust system will provide a superb service to our customers.
The system was programmed in our Norwich workshop to our customers exact specifications. Any further changes that were needed were carried out on the day of installation.
Our customers were left with the knowledge that our ECR team are at hand every step of the way with help & advice as and when needed. At ECR we pride ourselves on our aftercare service, this service we have become extremely well known for in the EPOS industry.
ECR has over 40 years of knowledge in the world of EPOS, so I guess you could say we’ve certainly seen some changes, the main advantage of this phenomenal knowledge our team has is that we can take care of much older systems too, there’s quite a few still out there and still providing an excellent service. Of course, as systems become more obsolete we have the issues of parts not always being available to us, but we will always do our very best to repair them. This is not always possible and a range of systems for a replacement to suit the business is available.
So when seeking your EPOS providers there’s certain things you need to ask:
- Do you provide out of hours support for emergencies?
- Do you provide training for my staff?
- Can you assist with price changes?
- Do you offer payments options, leasing or renting?
- Can a FREE demonstration be carried out on site?
- Do you help with the promotion of my business (sharing of social media posts etc)?
- Do you offer a maintenance service, once my system is out of warranty?
So much to consider, although achieving the cheapest price always seems the most attractive option, there’s many other benefiting scenarios to consider.
At ECR we are proud to say we offer all of the above and much more!
So, if you’re considering a new system, or maybe you need advice & guidance on a new venture and you simply need to know the best system for your exact needs, that advice awaits you without any obligation at all…just call us on 01603 610559 and our friendly and experienced team will help you.
The County Arts Club can be found in the fine city of Norwich and serves the area of Plumstead extremely well.
You can follow them on Facebook to keep up to date with all their latest news.
That`s all from me until next time…